This course covers essential skills needed to navigate the Work Order, Service Request, GIS, Asset Inventory, and Warehouse Inventory modules on the iPad application. The first section of this course explains how to download and log into your NEXGEN site while on the iPad. By the end of the course, users will have learned how to view and search for assets/work orders/items, complete work, and utilize GIS tools. Other skills covered in this course include how to refresh NEXGEN data on the iPad and how to access offline mode.
Building on iPad Level 1, this course expands on skills learned about the Service Request, Asset Inventory, and Work Order modules. Users are also introduced to the Condition Assessment and Inspection modules on the iPad. By the end of the course users will have learned how to add customers to Service Requests, link Service Requests and Work Orders, edit asset information, add meter readings, create/edit/complete inspections and condition assessments, and create work orders from templates.